Make sure you're building the right things.

Intuifi turns your support tickets, sales notes and product backlog into one view Leadership and Engineering both work from: what's happening, and why it matters.

Who it's for

What changes day to day

1 of 4
Where you are now

Every team brings its
own version of why.

3 different answers
Sales We're losing deals on price.
Product Customers want more integrations.
Support Onboarding takes far too long.
3 different answers
Sales We're losing deals on price.
Product Customers want more integrations.
Support Onboarding takes far too long.
What changes

See the evidence, not
each team's take on it.

Onboarding delays across new accounts
46 pieces of evidence High impact
EVIDENCE FROMSalesSupportProduct
One shared view
Onboarding delays across new accounts
46 pieces of evidence High impact
EVIDENCE FROMSalesSupportProduct
One shared view
Where you are now

The hard questions
still end up with you.

3 waiting on you
RLCan you make the call on pricing?
PLNeed you to settle the roadmap debate.
CSWhich accounts do we prioritise?
3 waiting on you
RLCan you make the call on pricing?
PLNeed you to settle the roadmap.
CSWhich accounts do we prioritise?
What changes

Your managers decide from
evidence you both trust.

Q3 Insights Report
RL PL CS
Shared with 3 managers
What's happening?
Why it matters
Biggest risk
0 waiting on you
Q3 Insights Report
RL PL CS
Shared with 3 managers
What's happening?
Why it matters
Biggest risk
0 waiting on you
Where you are now

You hear what was built.
Not always what it's worth.

Impact unknown
EngineeringSprint 14 update
Rebuilt the CSV import
Cut webhook retry latency
Refactored auth token refresh
Impact unknown
EngineeringSprint 14 update
Rebuilt the CSV import
Cut webhook retry latency
Refactored auth token refresh
What changes

See how current work affects
customers and revenue.

CSV import rebuild
Stops new customers getting stuck on import
12 of 40 accounts High impact
12 accounts affected
CSV import rebuild
Stops new customers getting stuck on import
12 of 40 accounts High impact
12 accounts affected
Business insights, with all the detail needed.
"Intuifi gives me the summary first, then lets me drill into the detail behind it. I can understand what it's surfacing quickly and still go as deep as I need to check that it is supported by the evidence."
LT Lee TedstoneCEO, Kobai
Where you are now

Priorities shift with whoever asks loudest.

Ranked by who asked
Backlog
ENG-318
Custom export format
Urgent, from Sales
ENG-296
Bulk user import
ENG-274
Dark mode for dashboards
ENG-231
Onboarding delays across new accounts
What changes

Priorities ranked by how many customers it affects.

Ranked by customers affected
Intuifi report
THEMES BY CUSTOMERS AFFECTED
1Onboarding delays across new accounts
18 of 40 accounts
2New customers stuck importing their data
12 of 40 accounts
3Custom export format
1 of 40 accountsRaised by Sales
Where you are now

Tickets arrive without the why.

No customer context
Ticket
ENG-412To do
Fix CSV import dropping columnsSome imports drop columns. Needs looking into.
JMJ. MurphyMedium priority
What changes

See the customer problem behind the work.

The why, in their words
Intuifi report
FINDING
New customers stuck importing their data
14 pieces of evidence12 of 40 accountsHigh impact
"Half my columns disappeared after the upload."Support ticket · Fernbridge Software
LINKED WORKENG-412 · Fix CSV import dropping columns
Where you are now

You ship it. Nobody connects it to results.

Sprint update
ENGINEERINGImpact unknown
Sprint 14 update
Rebuilt the CSV import
Cut webhook retry latency
Refactored auth token refresh
What changes

Leadership sees what your work fixed.

Evidence down, 14 to 3
Intuifi report
WHAT'S CHANGING · WEEKLY REPORT
New customers stuck importing their data
LAST REPORT14
THIS REPORT3
pieces of evidence on this theme
LINKED WORKRebuilt the CSV import · Sprint 14
Six weeks of work. Done in five minutes.
"When I first joined the company, I needed to go through the entire backlog of over 400 tickets to decide what mattered and what didn't. The themes Intuifi found matched very closely with my own analysis, work that had taken almost six weeks was done in five minutes."
KP Katy ParkhillHead of Engineering, Kobai
Where you are now

Every team brings its
own version of why.

3 different answers
Sales We're losing deals on price.
Product Customers want more integrations.
Support Onboarding takes far too long.
Where you are now

The hard questions
still end up with you.

3 waiting on you
RLCan you make the call on pricing?
PLNeed you to settle the roadmap debate.
CSWhich accounts do we prioritise?
Where you are now

You hear what was built.
Not always what it's worth.

Impact unknown
EngineeringSprint 14 update
Rebuilt the CSV import
Cut webhook retry latency
Refactored auth token refresh
Business insights, with all the detail needed.
Where you are now

Priorities shift with whoever asks loudest.

Ranked by who asked
Backlog
ENG-318
Custom export format
Urgent, from Sales
ENG-296
Bulk user import
ENG-274
Dark mode for dashboards
ENG-231
Onboarding delays across new accounts
Where you are now

Tickets arrive without the why.

No customer context
Ticket
ENG-412To do
Fix CSV import dropping columnsSome imports drop columns. Needs looking into.
JMJ. MurphyMedium priority
Where you are now

You ship it. Nobody connects it to results.

Sprint update
ENGINEERINGImpact unknown
Sprint 14 update
Rebuilt the CSV import
Cut webhook retry latency
Refactored auth token refresh
Six weeks of work. Done in five minutes.
What changes

See the evidence, not
each team's take on it.

Onboarding delays across new accounts
46 pieces of evidence High impact
EVIDENCE FROMSalesSupportProduct
One shared view
What changes

Your managers decide from
evidence you both trust.

Q3 Insights Report
RL PL CS
Shared with 3 managers
What's happening?
Why it matters
Biggest risk
0 waiting on you
What changes

See how current work affects
customers and revenue.

CSV import rebuild
Stops new customers getting stuck on import
12 of 40 accounts High impact
12 accounts affected
"Intuifi gives me the summary first, then lets me drill into the detail behind it. I can understand what it's surfacing quickly and still go as deep as I need to check that it is supported by the evidence."
LT Lee TedstoneCEO, Kobai
What changes

Priorities ranked by how many customers it affects.

Ranked by customers affected
Intuifi report
THEMES BY CUSTOMERS AFFECTED
1Onboarding delays across new accounts
18 of 40 accounts
2New customers stuck importing their data
12 of 40 accounts
3Custom export format
1 of 40 accountsRaised by Sales
What changes

See the customer problem behind the work.

The why, in their words
Intuifi report
FINDING
New customers stuck importing their data
14 pieces of evidence12 of 40 accountsHigh impact
"Half my columns disappeared after the upload."Support ticket · Fernbridge Software
LINKED WORKENG-412 · Fix CSV import dropping columns
What changes

Leadership sees what your work fixed.

Evidence down, 14 to 3
Intuifi report
WHAT'S CHANGING · WEEKLY REPORT
New customers stuck importing their data
LAST REPORT14
THIS REPORT3
pieces of evidence on this theme
LINKED WORKRebuilt the CSV import · Sprint 14
"When I first joined the company, I needed to go through the entire backlog of over 400 tickets to decide what mattered and what didn't. The themes Intuifi found matched very closely with my own analysis, work that had taken almost six weeks was done in five minutes."
KP Katy ParkhillHead of Engineering, Kobai

The mechanism

How it works

01

Send a sample of your data

Start with a few months from one tool you already use.

02

Add more sources over time

Tickets, sales notes and backlog join the same picture, each linked back to its source.

03

Everyone sees the same picture

One shared view of what's happening, and the evidence behind it.

01

Send a sample of your data

Start with a few months from one tool you already use.

02

Add more sources over time

Tickets, sales notes and backlog join the same picture, each linked back to its source.

03

Everyone sees the same picture

One shared view of what's happening, and the evidence behind it.

*Examples. Intuifi currently works by analysing data you export from one or more tools like these.

Planning next quarter?
Start with what your data says.

Get your own report

Once I get your request, I'll send you a short note to forward to whoever does the export. A few months of data is enough to start. I run every report myself, so you'll have yours within a day or two.

Free during early access, in exchange for your feedback. No card, no contract.

Thanks, you're in.

Check your email for next steps.

See an example report

See what a typical report looks like before you send anything.

View the example
Chris Burgess, founder of Intuifi

The person behind this

Chris Burgess

I'm a product leader with 15 years of experience across startups, scale-ups and a Fortune 100 company. I built Intuifi because, as each business grew, it was my job to pull together the context and evidence Engineering needed, and then turn it into something Leadership could use too. I felt the pain of chasing teams and customers for feedback, then capturing and sharing it, knowing that a lack of real evidence led to decisions without a shared understanding of why. I'm fixing that.

Frequently asked questions

No questions found. Try a different search term.
How does it actually work, and what does it take from me?

Anyone on your team can export a sample from the tools you already use, such as your CRM, support platform or project tracker. A few months is enough to start. Send it to me and I'll run the analysis, then get a structured report back to you, usually within a day or two of receiving your data. You start with a high level summary and can drill down into the evidence behind any finding whenever you need to. Once you sign up, I'll send you a short note you can forward to whoever's doing the export.

How do I get the data to you?

Reply to the email I send you after signing up, with your export attached. That's it.

What results can I expect?

The report opens with an executive summary of the key themes and tensions across your data. Each theme comes with supporting evidence, an implication for your business, and signals to track. For example, a theme might read "Renewal risk rising in 3 accounts", with the evidence behind it (matching signals from CRM, support tickets and the engineering backlog) linked directly beneath, and an implication such as "the related fix is already logged in the backlog but hasn't been prioritised." Everything links back to the source so you can verify what matters. To see exactly what you get, take a look at this sample report.

How much data do I need?

A few months of support tickets, or a CRM export covering your active accounts, is usually enough to see real patterns. You don't need your whole history from every system. More sources and more time just make the picture fuller.

Who sees the report first?

I do. I check every report before it's sent, partly for quality, partly because I'm still learning what's working at this stage. After that, it comes to you and only you. You decide who else on your team sees it.

What does this cost?

Nothing at the moment. Intuifi is in early access, so I'm not charging yet. I'd rather get it right first, and your feedback shapes what it becomes, including what it's worth paying for. If that changes, I'll tell you well in advance and there's no obligation to continue.

What's coming next?

I'm focused on getting this snapshot report right first, a clear, one off picture of what's in your data today. Once that's proving useful, the natural next step is tracking how things change over time rather than a single point in time view. Here's what's next:

Now

On-demand reports

Upload your data, get back a structured report with themes, priorities and evidence.

Next

Automated data ingestion

Connect directly to the tools your team already uses.

Pattern memory

Track how themes and issues change across reports over time.

Continuous monitoring

Alert your team when new trends emerge.

How is my data handled?

I review the data behind every report I generate, to run the analysis and troubleshoot anything that doesn't process correctly. Your report and the underlying data are stored on MindStudio's servers, hosted on AWS in the United States, encrypted at rest and in transit, and are accessible to you via Intuifi using the email address you signed up with. MindStudio uses Anthropic's models under a commercial licence to run the analysis, and neither MindStudio nor Anthropic use your data to train their models. MindStudio is SOC 2 Type I and Type II certified. You can request deletion of your data at any time.

For more information:
Anthropic data usage
MindStudio privacy policy

How accurate is the output?

That depends on the quality of the data you upload. Intuifi analyses what is there and surfaces the patterns it finds across it. It will not always get every theme right, and some findings may reflect noise rather than signal. That is why every finding links back to the source data, so you can check what looks right, discard what does not, and act with confidence on what remains. The analysis is a starting point, not a verdict.

How is this different from a typical dashboard?

This is not another dashboard. Dashboards usually present quantitative data and leave the interpretation to you. Intuifi works differently. It takes qualitative evidence like CRM records, support tickets, product backlogs and notes, then turns it into a structured report with clear themes, strategic implications, and the evidence behind each one. You are not exploring charts. You are seeing what is happening across the evidence your teams already hold, and why it matters.

Why would I not just use ChatGPT or Claude?

ChatGPT and Claude can take several files at once, but they won't reliably match the same issue across different tools or tell you how many customers raised it. Intuifi is built to do exactly that: correlate evidence across sources and rank findings by how often they come up, with the evidence behind every one.

Why not just get my team to build this?

Vibe coding tools make it easier than ever to build something that generates an initial output. The harder part is making it consistent and reliable enough to guide real decisions.

  • Ongoing maintenance: In-house scripts rarely last more than a few months. As file formats change and new software is introduced, internal tools quietly break. Keeping a side project working will never take priority over your main product roadmap, so the tool is eventually abandoned.
  • Team focus: Your engineers should spend their time building your core product and growing the business, not fixing broken file imports, tweaking prompts, or checking inaccurate outputs.
Won't this become obsolete as AI improves?

The opposite. As AI becomes more capable, so does Intuifi. The methodology that structures your data, preserves the evidence, and produces something your team can trust is built on top of AI, not instead of it. A more powerful engine makes the output better, not unnecessary. What stays constant is the structure that makes the insight trustworthy and actionable.